Returns & Exchanges

At Flat 20% Off, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all tags and labels are still attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.